At SHERISE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our website, mobile application, or other services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, payment details, and other information you provide when placing an order or subscribing to our newsletter.

• Usage Data: Information about your interactions with our website, such as IP address, browser type, pages viewed, and time spent on the site.

• Payment Information: Credit/debit card details, billing address, and other payment information you provide during transactions.

• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your user experience and analyse website traffic.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil your orders and deliver products to you.

• To communicate with you regarding your order status, promotions, and updates.

• To improve our website, services, and customer experience.

• To send marketing communications (if you have consented to receive them).

• To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your personal data with:

• Third-party service providers: Such as payment processors, delivery partners, and marketing

platforms, only for the purpose of fulfilling your orders and providing services.

• Legal authorities: If required by law or in response to a valid legal process (e.g., a court order).

• Affiliates or subsidiaries: In case of business restructuring or merger.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

• Access and Correction: You have the right to access and correct the personal data we hold about you.

• Opt-out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

• Delete Your Data: You may request the deletion of your personal data subject to applicable legal obligations.

7. Cookies and Tracking Technologies

We use cookies to collect and store information when you visit our website. Cookies help us analyse website traffic and provide a more personalized experience. You can modify your browser settings to reject cookies, but this may impact the functionality of our website.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: support@sherise.fit

• Address: 52/27, Gangai Amman Koil Street, Kamarajapuram, Velacherry Chennai- 42